Privacy Policy

This privacy policy explains how Bradshaw Roofing Contractors LLP (“we”, “us”, “our”) collects, uses and protects the personal information you give us when you contact us, request a quote or use our services. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Bradshaw Roofing Contractors LLP is a Limited Liability Partnership registered in England and Wales (company registration number OC430753), with its registered office at 43 Sergeant Street, Colchester, Essex, CO2 7GR. For the purposes of data protection law, we are the data controller for the personal information we hold about you.

Information we collect

We only collect the information we need to respond to your enquiry and provide our services. This may include:

Your name and the contact details you provide, such as your phone number, email address and postcode or property address;
Details about the roofing work you are enquiring about or that we carry out for you;
Any information you choose to include in messages, quote requests or photographs you send us;
Records of our correspondence, quotations, invoices and payments;
Basic technical information collected automatically when you visit our website, such as your IP address and how you use the site.

How we use your information

We use your personal information to:

Respond to your enquiries and provide you with a quotation;
Arrange, carry out and manage the roofing services you ask us to provide;
Process payments and keep proper financial and tax records;
Contact you about your project, appointment or guarantee;
Meet our legal, regulatory and health and safety obligations.

Our lawful basis for processing

We process your information where it is necessary to take steps at your request before entering into a contract, to perform our contract with you, to comply with a legal obligation, or for our legitimate interests in running and promoting our business in a way that does not override your rights. Where we rely on your consent, you can withdraw it at any time.

Sharing your information

We do not sell your personal information. We only share it where necessary to provide our services or meet our legal obligations, for example with:

Our quoting and invoicing provider, Powered Now, which stores customer and quotation details securely on our behalf;
Trusted suppliers, sub-contractors and tradespeople involved in carrying out your work;
Our accountant and professional advisers;
Government bodies, regulators or law enforcement where we are legally required to do so.

Anyone who processes data on our behalf is required to keep it confidential and secure. You can read more about how Powered Now handles data at https://www.powerednow.com/privacy-policies.

How long we keep your information

We keep your personal information only for as long as we need it for the purposes set out in this policy, including any period required to honour guarantees and to meet our legal, accounting and tax obligations. When we no longer need it, we will securely delete or destroy it.

Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. While no system can be guaranteed to be completely secure, we work to keep your data safe at all times.

Your rights

Under data protection law you have rights over your personal information, including the right to:

Ask for a copy of the personal data we hold about you;
Ask us to correct information that is inaccurate or incomplete;
Ask us to delete your information in certain circumstances;
Object to or restrict how we use your information;
Withdraw your consent where we rely on it.

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use a small number of cookies to help it function and to understand how visitors use the site. You can control or delete cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

Complaints

If you have any concerns about how we handle your personal information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at https://ico.org.uk.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page, so please check back occasionally to stay informed.

Contact us

If you have any questions about this privacy policy or how we use your information, please contact us:

Bradshaw Roofing Contractors LLP, 43 Sergeant Street, Colchester, Essex, CO2 7GR
Email: info@bradshawroofing.co.uk
Phone: 01206 504550